Privacy Policy

This Privacy Policy describes how Avry Stroeve (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://www.avrystroeve.com (the “Site”) or interact with our chat widget and messaging services.

Information We Collect

We collect information you provide directly to us, including your name, mobile phone number, email address, and the content of messages you send through our chat widget. We also collect basic usage and analytics data (such as pages visited and device type) to understand how the Site is used.

SMS / Text Messaging Program

Avry Stroeve sends both customer care and promotional messages to users who interact with the chat widget on https://www.avrystroeve.com. Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements.

How you opt in. When you interact with the chat widget, you may voluntarily provide your mobile phone number and independently select one or both consent checkboxes — one to receive customer care messages related to your inquiries, and one to receive promotional messages. Each checkbox represents a separate and distinct consent. You may opt into either or both message types. Marketing consent is never combined with transactional consent.

Message frequency & rates. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.

Opt out / help. You can cancel the SMS service at any time by replying STOP. After you send STOP, we will send a confirmation and then stop sending messages. For help, reply HELP or contact us at avrystro@gmail.com.

No mobile information is shared with third parties. We do not sell or share your mobile phone number, SMS opt-in consent, or any related information with affiliates or third parties for their marketing or promotional purposes. Mobile opt-in data is collected directly by Avry Stroeve and is used only to deliver the messages you requested.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide customer support, send the messages you have consented to receive, operate and improve the Site, and comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share information with service providers who help us operate the Site and our messaging services (for example, our messaging platform), strictly to perform services on our behalf. As stated above, we never share mobile opt-in information with third parties for their own marketing purposes.

Analytics & Cookies

We use privacy-conscious analytics tools (such as PostHog and Vercel Analytics) to understand Site usage. These tools may set cookies or use similar technologies. You can control cookies through your browser settings.

Data Retention

We retain personal information for as long as needed to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with an updated “Last updated” date.

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